Privacy policy

Last Updated: 10 July 2026

At Euro Caps, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following information:

  • Full name
  • Email address
  • Phone number (if provided)
  • Billing and shipping address
  • Payment information (processed securely through our payment providers)
  • Order history
  • IP address and browser information
  • Cookies and website usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchases
  • Provide customer support
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails only if you have chosen to receive them

3. Payment Information

We do not store your full payment card details. Payments are securely processed through trusted third-party payment providers.

4. Shipping Information

Your name, delivery address, and contact details may be shared with our shipping partners solely for the purpose of delivering your order.

5. Cookies

Our website uses cookies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Improve website performance
  • Analyse website traffic
  • Help provide a better shopping experience

You can disable cookies through your browser settings, although some features of the website may not function correctly.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where permitted by law
  • Withdraw consent for marketing communications
  • Lodge a complaint with the relevant data protection authority

8. Data Retention

We retain personal information only for as long as necessary to fulfil your order, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Services

Our website may use trusted third-party services, including:

  • Payment processors
  • Shipping providers
  • Website hosting services
  • Analytics providers

These providers only receive the information necessary to perform their services.

10. Children’s Privacy

Our website is not intended for children under the age required by applicable law to independently provide personal information. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Euro Caps

Email: eurocaps.shop@gmail.com

Phone: +27 76 801 9375

Website: https://eurocaps.co.za